Privacy policy
Privacy Policy
At Elaura, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
1. Website Visitors
Like most websites, Elaura collects non-personally identifying information such as browser type, device information, language preference, and pages visited. This helps us understand how visitors use our website and improve overall user experience.
2. Personally Identifying Information
We collect personal information such as your name, email address, phone number, shipping address, and payment details only when you voluntarily provide it (for example, while placing an order or contacting us). This information is used solely for order processing, customer support, and communication.
3. Protection of Personal Information
We take appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. Your information is only accessible to authorized personnel and trusted third-party services required to operate our business.
4. Cookies
Elaura uses cookies to enhance your browsing experience. Cookies help us remember your preferences, understand user behavior, and improve website performance. You can choose to disable cookies through your browser settings.
5. Aggregated Statistics
Elaura may collect and analyze aggregated, non-personal data (such as website traffic and usage trends) to improve our services. This data does not identify any individual user.
6. E-commerce & Transactions
When you make a purchase, your personal information is used to process payments, arrange shipping, and deliver your order. We may share necessary details with secure payment gateways and logistics partners strictly for order fulfillment.
7. Privacy Policy Changes
Elaura may update this Privacy Policy from time to time. Any changes will be reflected on this page, and we encourage you to review it periodically.
8. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at: support@elaura.co
Thank you for trusting Elaura 💖